Welcome to Yatra Masters (“we,” “our,” “us”). By accessing or using our website, https://yatramasters.com, and by booking any travel services through us, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please do not use our website or services.
1. About Yatra Masters
Yatra Masters is a tour and travel company offering domestic and international tour packages, hotel bookings, transportation services, holiday planning, pilgrimage tours, honeymoon packages, group tours, and other travel-related services.
2. Acceptance of Terms
By using our website, requesting quotations, making inquiries, or confirming a booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
3. Booking Policy
- All bookings are subject to availability.
- A booking is confirmed only after the required payment has been received and confirmed by Yatra Masters.
- Prices are subject to change until the booking is confirmed.
- Certain packages may require advance payment or full payment before departure.
- Customers are responsible for reviewing their booking details and notifying us immediately of any errors.
4. Pricing
Package prices may vary due to:
- Hotel availability
- Airline fare changes
- Government taxes
- Fuel surcharges
- Currency exchange fluctuations
- Seasonal pricing
- Supplier price revisions
Any applicable price revision will be communicated before final confirmation wherever possible.
5. Payments
We may accept payments through secure online payment gateways, bank transfers, UPI, debit cards, credit cards, or other approved payment methods.
Customers are responsible for ensuring timely payments according to the agreed payment schedule.
Failure to complete payment may result in cancellation of the booking.
6. Cancellation & Refunds
Cancellation charges depend on the type of package, airline, hotel, transport provider, and supplier policies.
Unless otherwise stated in your booking confirmation:
- More than 30 days before departure: Refund may be available after applicable deductions.
- 15–30 days before departure: Partial cancellation charges may apply.
- Less than 15 days before departure: Higher cancellation charges may apply.
- No-shows or early departures are generally non-refundable.
Refund processing times may vary depending on banks, payment gateways, airlines, hotels, or third-party suppliers.
Where non-refundable bookings have been made with suppliers, Yatra Masters cannot guarantee refunds.
7. Changes to Itinerary
Yatra Masters reserves the right to modify:
- Hotels
- Transportation
- Sightseeing
- Tour schedules
- Routes
- Activities
due to weather conditions, operational requirements, government regulations, natural disasters, supplier issues, or circumstances beyond our control.
We will make reasonable efforts to provide suitable alternatives whenever possible.
8. Customer Responsibilities
Travelers are responsible for:
- Providing accurate personal information
- Carrying valid government-issued identification
- Ensuring passport validity for international travel
- Obtaining required visas
- Meeting health and vaccination requirements
- Following local laws and regulations
- Respecting hotel, airline, and transport policies
Yatra Masters is not responsible for losses resulting from incomplete or incorrect documentation.
9. Travel Insurance
We strongly recommend that all travelers purchase comprehensive travel insurance covering:
- Trip cancellation
- Medical emergencies
- Accidents
- Lost baggage
- Flight delays
- Personal liability
Travel insurance is generally not included unless specifically mentioned in your package.
10. Hotels & Accommodation
Hotel check-in and check-out timings are governed by individual hotel policies.
Photographs shown on the website are for illustrative purposes and may differ from the actual accommodation.
Hotel upgrades or special requests are subject to availability and cannot be guaranteed.
11. Transportation
Transportation services are provided according to the confirmed itinerary.
Vehicle type depends on the number of passengers and package selected.
Yatra Masters is not liable for delays caused by:
- Traffic congestion
- Road closures
- Weather conditions
- Mechanical issues
- Government restrictions
- Airline schedule changes
12. Flights
Where flights are included or booked on your behalf:
- Airline schedules are controlled by the respective airline.
- Flight delays, cancellations, baggage policies, and seat allocation are governed by airline rules.
- Yatra Masters is not responsible for airline operational decisions.
13. Force Majeure
Yatra Masters shall not be held responsible for delays, cancellations, losses, or additional expenses arising from events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Earthquakes
- Landslides
- Snowfall
- Political unrest
- Civil disturbances
- Government restrictions
- Pandemics
- Epidemics
- Airline strikes
- War
- Acts of terrorism
14. Limitation of Liability
Yatra Masters acts as an intermediary between travelers and third-party service providers such as hotels, airlines, transport operators, guides, and activity providers.
We are not liable for:
- Personal injury
- Illness
- Theft
- Loss of luggage
- Property damage
- Delays
- Supplier defaults
- Service interruptions
- Missed connections
except where liability cannot legally be excluded under applicable law.
15. Website Usage
Users agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Distribute malicious software.
- Copy or misuse website content.
- Submit false or fraudulent bookings.
We reserve the right to suspend or terminate access for misuse.
16. Intellectual Property
All website content, including text, graphics, logos, photographs, designs, icons, videos, trademarks, and branding, is the property of Yatra Masters or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, or distributed without prior written permission.
17. Privacy
Our collection and processing of personal information are governed by our Privacy Policy.
By using our website, you consent to the collection of information necessary to provide our services, improve website functionality, communicate with you, and comply with legal obligations.
We may use technologies such as cookies and analytics tools, including Meta Pixel, Google Analytics 4 (GA4), Microsoft Clarity, and similar services, to understand website usage, measure advertising performance, improve user experience, and support marketing activities. These technologies may collect information such as browser type, device information, pages visited, interactions, and approximate location. You can manage cookies through your browser settings where applicable.
18. Third-Party Links
Our website may contain links to third-party websites.
Yatra Masters does not control or endorse these websites and is not responsible for their content, policies, or practices.
19. Modifications to These Terms
We reserve the right to update these Terms & Conditions at any time.
Updated versions will be posted on this page with a revised “Last Updated” date.
Continued use of the website after changes constitutes acceptance of the revised Terms.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the competent courts where Yatra Masters is established, unless otherwise required by applicable law.
21. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Yatra Masters
Website: https://yatramasters.com
Email:yatramasters@gmail.com
Phone: +91-7528848207
Business Address: Village Raili Jajri, Tehsil Dhatwal, Distt. Hamirpur 176039